Last updated: January 2026
Refund Policy
Our refund policy explains the terms regarding payments, transactions, and refund eligibility on our platform.
1. Overview
This Refund Policy outlines the terms and conditions regarding payments, transactions, and refunds on MicroJob. By using our platform and making any payments, you agree to the terms described below.
2. No Refund Policy
All payments made on MicroJob are final and non-refundable. This includes, but is not limited to:
Wallet deposits and top-ups
Job posting fees
Job boost purchases
Service fees and commissions
Any other payments made through the platform
3. Rationale
Our no-refund policy exists because:
Digital services are consumed immediately upon purchase
Job postings are published and visible to workers immediately
Platform resources are allocated upon payment
Administrative costs associated with processing transactions
4. Wallet Balance
Funds deposited into your MicroJob wallet are non-refundable and non-transferable outside the platform. Wallet balances can only be used for transactions within MicroJob, including:
Paying workers for completed jobs
Purchasing job boosts and promotions
Paying applicable service fees
5. Disputes Between Users
In cases of disputes between employers and workers regarding job completion or quality:
Users should first attempt to resolve issues directly through our messaging system
If unresolved, users may submit a dispute through our support system
MicroJob reserves the right to mediate disputes at its sole discretion
Any decisions made by MicroJob regarding disputes are final
6. Account Termination
If your account is terminated for any reason, whether voluntary or due to policy violations:
Any remaining wallet balance is forfeited
No refunds will be issued for unused services or credits
Pending transactions may be canceled without compensation
7. Fraudulent Transactions
MicroJob reserves the right to investigate any transactions suspected of fraud. If fraudulent activity is detected:
We may freeze or terminate the associated account
Funds may be withheld pending investigation
We may report the activity to appropriate authorities
No refunds will be issued for accounts involved in fraudulent activity
8. Exceptional Circumstances
In rare cases, MicroJob may, at its sole discretion, consider exceptions to this policy. Such exceptions may include:
Technical errors on our part that resulted in duplicate charges
System malfunctions that prevented service delivery
Unauthorized transactions reported within 24 hours
To request consideration for an exception, you must contact our support team with detailed information about the issue within 7 days of the transaction.
9. Chargebacks
Filing a chargeback with your payment provider without first contacting MicroJob support may result in:
Immediate suspension of your account
Permanent ban from the platform
Collection efforts for disputed amounts
Legal action if warranted
10. Changes to This Policy
MicroJob reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of the platform after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Refund Policy or need assistance with a payment-related issue, please contact our support team at support@microjob.com.
