Last updated: January 2026
KYC Policies
Our identity verification policies explain KYC requirements, accepted documents, and verification procedures.
Introduction
MicroJob is committed to maintaining a safe and trustworthy platform for all users. As part of our commitment to preventing fraud, money laundering, and other illegal activities, we require users to complete Know Your Customer (KYC) verification before accessing certain features of our platform.
This KYC Policy outlines our identity verification requirements, the documents we accept, and how we handle your personal information during the verification process.
Why KYC is Required
KYC verification is required for the following reasons:
Regulatory Compliance:
To comply with the United States anti-money laundering (AML) regulations
Platform Security:
To ensure all users are real individuals operating legitimate accounts
Financial Safety:
To enable secure withdrawal of earnings and protect against unauthorized transactions
Trust Building:
To create a verified community where employers and freelancers can transact with confidence
When KYC is Required
You must complete KYC verification to:
Withdraw funds from your earnings wallet
MicroJob may also request KYC verification at any time, at our discretion, for security reviews, compliance checks, or to investigate suspicious activity. Basic account functions such as browsing jobs, creating a profile, completing tasks, and posting jobs do not require KYC, but withdrawal of earnings always does.
Accepted Identity Documents
MicroJob accepts the following government-issued identity documents for verification:
Passport:
Valid government-issued passport from any country
National Identity Card:
Government-issued national ID card with photo
Driver's License:
Valid government-issued driver's license with photo
Government Photo ID:
Other state- or government-issued photo identification
Documents must be valid (not expired), clearly legible, and show your full legal name matching your account information.
Verification Process
1. Document Submission
To begin the KYC process:
Navigate to your Account Settings and select "ID Verification"
Choose your document type from the accepted list
Upload clear photos or scans of your document (front and back if applicable)
Ensure all text and photos on the document are clearly visible
2. Selfie Verification
In addition to document submission, you may be required to:
Take a live selfie that matches your document photo
Hold your document next to your face for comparison
Complete a liveness check to confirm you are a real person
3. Review Period
Once submitted, your documents will be reviewed by our verification team:
Standard Review:
24-48 hours during business days
Peak Times:
May take up to 72 hours during high-volume periods
You will receive email notifications about your verification status
4. Approval or Rejection
Pending:
Additional documents or clarification may be requested
Rejected:
Specific reasons will be provided with instructions to resubmit
Document Requirements
To ensure successful verification, submitted documents must:
Be original government-issued documents (no photocopies of photocopies)
Be valid and not expired
Show your full legal name clearly
Include a clear, recent photo of yourself
Have all four corners visible in the image
Be free from glare, shadows, or obstructions
Not be digitally altered or edited
Common Rejection Reasons
Documents may be rejected for the following reasons:
Document is expired or invalid
Image is blurry, dark, or has glare
Full document is not visible in the image
Name on document does not match account name
Document appears to be edited or tampered with
Selfie does not match the document photo
If your submission is rejected, you can correct the issues and resubmit for verification.
Data Protection and Privacy
We take your privacy seriously. Your KYC documents and personal information are:
Encrypted:
All documents are encrypted during transmission and storage
Secured:
Access is limited to authorized verification personnel only
Retained:
Documents are retained only as long as required by law and our policies
Never Shared:
Your documents are never shared with third parties except as required by law
For more information about how we handle your data, please review our Privacy Policy.
Regulatory Compliance
MicroJob complies with all applicable KYC and AML regulations in the United States, including requirements set forth by the Financial Crimes Enforcement Network (FinCEN) and applicable U.S. anti-money laundering laws. We may be required to:
Report suspicious transactions to relevant authorities
Maintain records of verification documents as required by law
Cooperate with law enforcement investigations when legally required
Update verification requirements based on regulatory changes
Account Suspension
MicroJob reserves the right to suspend or terminate accounts that:
Submit fraudulent or falsified documents
Attempt to bypass verification requirements
Use another person's identity documents
Fail to complete required verification within specified timeframes
Are associated with suspicious or illegal activity
Any funds in suspended accounts may be held pending investigation and resolution.
Policy Updates
MicroJob reserves the right to update this KYC Policy at any time to reflect changes in regulations, security practices, or platform requirements. Users will be notified of significant changes through email or platform notifications.
Contact Us
If you have questions about our KYC policies, need assistance with verification, or have concerns about your submitted documents, please contact our verification team at kyc@microjob.com.
